On November 28, 2022, the Firstly Tech company led by Mr. Nattaphat Suphatsaraphokin and the Hong Kong Hibribio company led by Mr. Benjamin Tong traveled to Laboratory Medicine Center of Excellence for Medical Laboratory Srinakarin Hospital Faculty of Medicine Khon Kaen University The purpose of this field visit is to monitor the operation of the analytical equipment in the laboratory whether it is being used normally or not. Inquiries about equipment usage problems and recommend us how to solve usability problems by Product Specialist to lead to correct use of equipment. and get the accuracy of the analysis